Hawaii Weddings and Events: Oahu Wedding Planning Blog by Hawaii Weddings and Events

“Last Two Promotion”

On May 2, 2011, we launched our “First Two Promotion” whereby the first two couples that book our “For Sanity’s Sake” package within a given month saved $500 off this super value added package.

Due to the amount of time that we devote to serving the client in this package, we limit the number of full service packages to only two per month/per coordinator.

The promotion has been a tremendous success, as Dianna has already confirmed two packages for May, June, July, August and September 2012, so the “last two” packages for each of these months will be with our awesome coordinator Wai.

Why do offer another $500 savings off a package that already is super-value added?

1. We would like to reward couples that reserve their wedding date early.

2. We feel we can be of better service to you if we are assisting from “beginning to end” as we can help avoid costly mistakes, ensure what you envision may be done within the set-up time allotted time and keep your stress level down during the planning process so you may enjoy your engagement.

3. We love to assist clients with their event design!

The “For Sanity’s Sake” package is limited to two bookings within a given month, so please contact us directly to check current availability as bookings are not confirmed until signed contract and retainer fee is received.

We’ve taken a new direction for 2012:

- Dianna will be handling a limited number of full service and event design packages. She will continue to develop new concepts and is developing “value added” options with business partners for our valued clients.

- Wai will service full service, partnership-in-planning packages and a few day-of wedding management packages.

- Ramona will be handling our day-of wedding management packages, beach weddings and a few full service packages.

We will be scaling back on the number of events that we do each month, so we encourage you to book sooner than later.

A New Direction…..

As the peak of our 2011 wedding season draws near, our Hawaii Weddings and Events team will be putting together our 2012 vision boards for both personal and team goals.

Moving forward…..

- Dianna will be handling a limited number of full service and event design packages. She will continue to develop new concepts and is developing “value added” options with business partners for our valued clients.

- Wai will service full service and partnership-in-planning packages.

- Ramona will be handling our day-of wedding management packages, beach weddings and a few full service events.

We invest alot of time, hard work, devotion and long hours to ensure the success of each and every event. This dedication to service excellence is continually reflected in our positive reviews from our past clients.

We realize that our new direction will result in taking less events, but we feel it will be in everyone’s best interest.

Hawaii Weddings and Events Business Hours

Excluding rehearsals, weddings and special events, our new business hours will go into effect on October 16th:

Consultations are taken by appointment only with a recommended two week advance notice as our schedules do fill up quickly.

Evening appointments are available upon request.

Sundays – OFF
Monday – 10am to 6pm
Tuesday – 10am to 6pm
Wednesday – OFF
Thursday – 10am to 6pm
Friday – 10am to 6pm
Saturday – 10am to 6pm

How to spot a scam

Every now and then we’ll receive an e-mail that we suspect is a scam, the majority of which are seemingly from the UK. There are some e-mails that are very easy to identify as a scam and other times you may to go through the process of preparing a proposal before you can determine if it is a legitimate client request or a scam.

Unfortunately, we do know of at least one Oahu wedding planner that took the bait and lost money. So how do you handle this situation?

1. If you are not sure, then continue to respond in a professional manner. We have had wedding couples from the UK as well as other international cities, so we want to make sure that we are not turning away a potential client.

2. Many of the leads will be short term requesting ceremony, reception and room accommodations within a 2-3 month window. We just had a couple that were married at Lanikuhonua which we were only booked 2 1/2 months in advance and it did include room accommodations, so again, one must continue to respond in a professional manner until you see some of the other signs.

A common first line is “I need an experienced wedding planner who will handle my wedding/reception dinner for Friends and Family who will be attending the wedding ceremony.”

3. Scam e-mails tend to dictate how they are going to pay you. An example is “i will make a prepayment as initial deposit for this booking via credit card once availability is confirmed by you.”

4. They often will taunt you with a phrase such as “If there is any of these items that is beyond your capability, you let me know so that another company can handle it.”p>

5. They often mention a “region” that is more convenient. ” Get back to me with your response as we don’t have much time with us so that we can process our accommodation within the region more convenient for you and us.p>

6. If you do end up doing a proposal you will find that they will try to have you process a payment for your services and then want you to process payment for a third party.

An example of this is “So, we concluded to make an advance deposit of $9,500.00 to you and equally we Concluded that you will help us run both charges of your part payment and that of Our Logistic Consultant as they do not have credit card facility “because theirs are faulty”. And we need to make part payment to them because they are in charge of our traveling booking. So, we decided, after you run both charges, then you take your part payment and send their part payment to them so that they can be able to speed up with their own arrangement for us to meet up with our time frame.”

We keep scam e-mails on file so that we can compare verbiage. Over time, you will see almost the exact same verbiage used over and over again.

Celebrating Hawaii Weddings and Events 300th event

Success arrowThis Saturday marks Hawaii Weddings and Events 300th event since launching our event planning firm on March 23, 2006.

We understand that the secret of our success has been to  meet the ever-changing needs of our clients, to continually educate our team be attending national catering and special event conferences, close relationships with our valued vendors and maintaining our core principle of “service excellence” which is reflected in our reviews http://www.weddingwire.com/reviews/hawaii-weddings-and-events-honolulu/20e45160b6edc0ab.html

We have been blessed to serve clients from all over the world, many of which have become our friends and we still keep in contact with them.     We consider it an honor to serve you and we’re so very grateful for your continued support.

What does CPCE stand for?

NACE_logo

One of the most common questions I receive is what does CPCE stand for?

The National Association of Catering Executives (NACE) encourages the professional development of caterers through voluntary participation in its certification program.    As a proud member of the NACE Hawaii Chapter since 1999, I know that my involvement with this association has been the key to my success throughout the years.

Achievement of the Certified Professional Catering Executive (CPCE) designation demonstrates expertise in the special events industry earned by taking a comprehensive examination that covers all aspects of professional catering including seven core competencies;

  • Accounting
  • Beverage Management
  • Catering Services
  • Contracts and Agreements
  • Event Management
  • Food Production
  • Sales and Marketing

Achieving the CPCE certification was a personal goal which was achieved in 2002 and every five years I have to re-certify which requires an achievement of 60 points in employment experience, formal education, continued education, industry memberships, leadership positions and professional achievements.

I am honored to be the only professional event planner  in the State of Hawaii that holds the CPCE designation and the only person in the State of Hawaii that holds both the CPCE and Certified Meeting Planner (CMP) certifications.

Are you a High Maintenance Bride?

High MaintenanceThis evening I was working on client files and after a few e-mails with changes one of my brides said “sorry, I’ve become high maintenance!”

The funny thing is this couple have been diligently working on their Lanikuhonua wedding plans, turning in all payments, checklists, information to vendors, etc. on time.   We actually finalized their wedding more than a month ago except the usual seating assignments and final guest counts that we’ll finish this week so they can relax and enjoy their wedding week with their family and friends.

Since she brought up the topic, I thought I would take a few minutes to share some of my thoughts about  “high maintenance” or what some people call a “Bridezilla” who are usually just people that get stressed out because they don’t understand and they let out their frustrations on others.

Throughout my career, I’ve had the opportunity to serve people from all over the world and from many different cultures.     I have also had the privilege of either living or traveling to many destinations which helps me to understand the different “expectations” of people so I personally don’t believe in “Bridezillas” as we educate our clients on what their role is in planning and what our role is based on the level of service that we have been hired for.

For those of you that think you are “high maintenance” bride, these are things to think about:

1)  Understand that most vendors receive an average of 75-100 e-mails each day.     Personally, I do not mind receiving separate e-mails as thoughts or ideas come up, but understand that it will take us a little longer to get back to you and we do have to prioritize our responses, the same way you would prioritize a project you may have at work by its due date.

2)  Another option is to create a word document with your thoughts and inspirations and send it after you’ve had some time to think through your ideas which will save florists, caterers and bakeries time.  I always tell my brides there is “toggle time” and “decision time”.  Toggle time is in the beginning stages of planning when you’re getting ideas, colors, picking out dresses, etc. etc. and can still change your mind.    It is during this period that we keep collecting all of your ideas and we will start seeing some continuity and get the vendors that best match your needs.

3)  Understand that if you come on too demanding or have unrealistic expectations, that you will probably drive some vendors away.

4)  Keep in mind that those vendors that provide more reasonable pricing are going to be busier than those that have high rates.    For example, a floral designer that only does 2-3 events a month is going to be able to respond quicker than the florist that has a full-time business and does 4-6 events in a weekend which means you’ll need to have more patience if you’re not able to increase your floral budget.

5)  Remember that your wedding day is one of the most important days of your life, but it is NOT all about you.  It is a celebration of two of you coming together as one, bringing two families together and being with those people in your life that are nearest and dearest to your heart.

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The Value of Time

Time is MoneyAs a professional planner, we are always assisting our clients with securing their vendors and the value of what is actually being provided is often misunderstood.

I would like to encourage vendors to explain that their total pricing is not just for the amount of time that they are on-site for the wedding day, but it also includes time devoted to:

  • Pre-wedding preparations which may include finalizing details with your venue, site walk throughs, remixing songs, practicing special song selections, rehearsing the script as your emcee, ordering and prep work for flowers, pressing linens, food preparation, packing equipment, etc.
  • The years of training and/or their investment in state-of-the-art equipment to professionally serve you.
  • Attending mainland conferences to keep abreast of the latest trends, technology and products.
  • Travel time to and from your venue(s).
  • Post production work (editing of pictures, video production, returning cake stands, linens, rental vases, etc.

Time is money, but you’ll find that countless hours are devoted to the success of your Hawaii wedding.   We’re all just like you…..trying to make ends meet and take care of our families.

Our greatest reward is the great satisfaction that comes with serving others, creating wonderful memories and meeting people from all over the world.

Creating Your Timeline

Stop watch pictureOne of the most critical elements to a successful and stress-free wedding is timing is creating a timeline that is realistic and works.   Our top ten tips are listed below:

1)    Most start thinking about their timeline when they get closer to the wedding day, but actually your timeline starts being developed from the time you book your venue.   Be sure to verify the time you have access to your venue.   Most clients assume that they are the only event that day, but truth is that most venues (especially hotels) do have more than one event a day in their banquet space.   Unless you have “bought out” the morning space, you typically do not have access until after 3pm or sometimes even later which may impact your décor ideas.

2)    Know what time you need to be ready by for your pictures.    The answer to this question is dependent upon whether you are doing “getting ready” pictures or video and whether you plan to see each other prior to the wedding, as well as whether you are already on-site or traveling to another venue for your wedding.   This will also help you determine how long you will need to hire your photographer and/or videographer.

3)    Ensure that you let your hair and make-up stylist know exactly how many attendants or family members that you have when you make your appointment.   Most hair and make-up stylists may do two or three weddings on a busy day, so they schedule your time slot based on what time you need to be ready and the number of attendants you have.  If you decide to add on people later you may find that they are not able to accommodate your request due to other obligations.

4)    Let your vendors know what time they have access to the space when you do your consultations to ensure that you do not breach your end of the contract.     For example: I’ve seen clients sign a contract with their florist that guarantees them a minimum of 2 ½ hours of set-up time for the ceremony décor they have ordered only to find out they only have 1 or 1 ½ hours for set-up which ultimately results in scaling back on décor, adding more staff or the event starting late.

5)    Do not scale back on staffing during set-up.  When we are hired to manage events the first priority is ensuring that your event is able to be set-up within the time allotted which means that your rental company, caterer, florist, linen company, lighting, and musicians may be simultaneously setting up while your coordinator is ensuring everyone is on-site as scheduled, on track with their set-up, ensuring bridal party has their flowers, setting up reception table, favors, trouble shooting, etc.    Set-up fees do add-up, but there is a reason why the labor is added, and that is to make sure everything is completely set prior to your guests arrival.

6)    Understand the staffing levels of your event, especially for off-premise events. We recently were hired for an off-premise wedding that was going to be a buffet for 140 guests.  The client received a great quote, however, the caterer only had scheduled 2 servers along with the on-site manager which is not sufficient to provide quality service to that number of guests.   In the end, they ended up adding on two more staff which still wasn’t the best ratio and was an added cost they hadn’t budgeted for, but it certainly was better than what they had and was worth every penny.  Remember, service, or lack-of, is one of the things that guests always remember.

7)    Ensure that your program does not interfere with the quality of your food (especially for plated meals).   We normally recommend toasts after the entrée is served as speeches as you don’t want your food to be sitting in a warmer getting overcooked as a result of someone speaking longer than anticipated.   It is possible to “merge” in some activities during the course of the meal, but it has to be done by carefully coordinating with all concerned throughout the evening and does come with experience knowing how long it takes to serve, eat and clear dishes before the next course.

8)    Don’t schedule every second of the day.  Give yourself some time to have a moment for yourselves before the reception and some time at the end of your event to visit with your family and friends that have come to celebrate with you.

9)    Start the day on time.  This is the most important item that is communicated during our wedding rehearsals.  The stress of the wedding day starts when people are running late or stuck in traffic and can snowball from there.   If you’re on-time or better yet, a little early, you are in a relaxed state of mind and are better able enjoy the day.

10) End the day on time.  Ending your event late can result in costly overtime charges.

We understand all of the above can be overwhelming, which is why Hawaii Weddings and Events creates your timeline and also manages it on the wedding day.   The timeline is a “road map” to your wedding day, but we all know sometimes detours are made due to unforeseen circumstances (weather, accidents, late arrivals), which is where experience on how to navigate these changes without impacting your event and effectively communicating with your vendors comes into play.